Tuesday, November 25, 2008

Thanksgiving Turkey Talk

This is creative. Who wouldn't want to talk to Turkey experts? The folks at Butterball are providing the technology to do so. Here's your opportunity to speak with Talk-Line Experts.


For more info, go to http://www.butterball.com/.

Butterball Turkey Talk-Line® Ready to talk turkey?
Don't miss your chance to talk virtually with the Talk-Line Experts!
Join the Butterball Web chat November 25 from 11 a.m. to 1 p.m. CT.

Sunday, November 16, 2008

Olive Garden and the User Experience

My wife and I, with several friends visited the Olive Garden yesterday conveniently located in Wayne, NJ. Servers were kind and courteous, always checking up on me to fill my water glass. Get this - even without me asking! I love that!

Orders arrived on time. The meal was delicious.

Now how many websites provide the same user experience?

I'm all for creative layouts, fancy 2.0 buttons, and AJAX, but please, keep it simple. Whether online, print, and/or an event, people like predictability. Users like left to right. They don't like getting kicked out of their sessions. Second guessing means the back button.

If you come back and take my order, please don't let the refresh time return after 10 seconds. Don't worry, I'll buy your java after that amazing meal. Yes, I'll take that special offer, but does my experience matter before you sell me something else, because if I trust you, I'll drink your coffee. I'll eat that cake.

Design with the user in mind and keep it simple. Thank you Larry!

Friday, November 7, 2008

Give Thanks

The past several days reflect how thankful I am to live in a great country founded by diversity, governed by democracy, a canvas of opportunities, and a land defended by the bravest to provide us security.

Whatever your views are of tomorrow, or how you are motivated by today, stop and watch this video to put things into context.






November is a great time to reflect and give thanks. What are you grateful for?